Policies

Your Stay The Captain's Manor Inn in Cape Cod

The Captain’s Manor Inn is dedicated to the highest level of guest service. We have created the following policies to ensure we meet that goal for the visitors who stay at our inn in Cape Cod.

Minimum Stay

A three night minimum is required Memorial day weekend, July 4th , Labor Day weekend, Columbus Day weekend, weekends in the summer and certain special events. A two night minimum is standard during the summer months; a one night stay can occasionally be accommodated at the Innkeepers discretion – all booking must be made directly by calling the Inn.

Payment

Prepayment is required by credit card only (MasterCard, Visa, American Express or Discover) and will be processed at the time the reservation is made. Reservations are subject to Massachusetts state and local lodging tax rates which together total 14.45%

Cancellation Policy

As a small property. cancellations affect us greatly. In the unfortunate situation where you need to cancel your reservation, deposits are refundable (less $60 per room service charge) on reservations canceled more than 21 days prior to arrival.

Guests who cancel their reservation less than 21 days prior to arrival will be responsible for the full room charges. The room be released and made available to be re-rented for all nights of the original reservation. If the rooms are re-rented at the full rate, a refund will be issued less a $60 per room service charge. If the room(s) are re-rented at a reduced rate, the amount of the refund will be adjusted to reflect the reduced rate. On reservations made more than six months in advance. or a reservation for multiple rooms, a 60-day cancellation policy applies and full payment is due 60 days prior to arrival. Changes and modifications to existing reservations are subject to the above 21/60-day cancellation policy.

We highly recommend travel insurance to protect against last-minute emergencies. If interested there is a site we are aware of called Insure My Trip where it is possible to obtain quotes from multiple insurance providers. Our understanding is they typically offer coverage for delays or cancellations due to weather, peril, job loss, and medical crisis. The policies have added benefits for medical care while away, including medical evacuation. We do not have personal experience with the Insure My Trip website so we cannot personally recommend it.

Check-in and Out Times

Check-out is 11:00 am. Standard check-in is 2:00 to 5:30 pm. We strongly encourage our guests to request an early check-in in order to get settled and begin enjoying their visit to Falmouth. Please contact us if you require a check-in after 5 :30 pm or if you need to check-in earlier than 2:00 pm. We will do our best to accommodate special requests. We greatly appreciate your respect for the check-in and check-out schedule.

Parking

On-site parking (one space per room, no towed vehicles) is available for registered guests only.

Non Smoking/ Open Flame / Incense Policy

For the safety and comfort of all our guests, The Captain’s Manor Inn is a non-smoking inn and property. There is to be no smoking or vaping in the Inn or on Inn grounds. No candle, incense or open flame of any kind is allowed in this circa 1849 wood structure.

Quiet Time at Our Cape Cod Inn

Out of respect for our Inn guests and our residential neighbors. quiet hours are from 10 pm until 8 am. This applies inside the Inn, as well as the wrap around veranda and grounds.

Children & Pets

Well supervised children, 12 years of age and older, are welcome. We cannot accommodate pets.

Damages

For your comfort, our guestrooms are appointed with upscale furniture, top quality linens and high end carpeting. If your stay results in any significant damage or loss to Inn property, we will need to charge you for the value of the replacement or repair. We will notify you immediately of our concern and please feel free to call us to discuss the issue.

Security

All valuables such as travel documents, credit cards and personal property are the full responsibility of the individual guest. The Captain’s Manor Inn is not responsible for loss of any money or valuables while staying at the Inn. Management is not responsible for damage to any auto or loss of contents in the auto while parked at the Inn.

Can we depart earlier than scheduled if something comes up?

You are welcome to leave early; however, early departures are considered cancellations of nights reserved and are non-refundable. We highly recommend travel insurance to protect against last-minute emergencies. We've heard good things about insuremytrip.com, where it is possible to get quotes from many insurance providers. Our understanding is they have coverage for delays or cancellations due to weather, peril, job loss, and medical crisis. The policies have added benefits for medical care while away, including medical evacuation. We do not have personal experience with the Insure My Trip website so we cannot personally recommend it.

Do you have any minimum stay requirements?

During the summer season and holiday weekends there is typically a 3 night minimum on the weekends and a 2 night minimum during the week. For other seasons there is typically a 2 night minimum during the weekends. We also highlight what we call our One night wonders on a page on our website where based on how bookings have come in there may be a 1 night available on a weekend where a 2 or 3 night minimum is typically required.

Is Falmouth bike friendly?

Falmouth is very bike friendly and is home of the wonderful Shining Sea Bikeway. This is an 11 mile paved bike path that winds through Falmouth along the ocean of Vineyard Sound to Woods Hole Village and north through the cranberry bogs and marshes where you will see wonderful scenery, quintessential Cape Cod homes, and wildlife.

What do you serve for breakfast?

We offer a full breakfast service from 8:00 AM until 9:45 AM. We start with juice and a 1st course which includes fruit plus a scone or muffin. The main course alternates each day between a savory main course one day (such as a choice of 2 types of quiche with homemade breakfast potatoes and toast) and a sweet course the next day (such as Belgian waffles with fresh strawberries and strawberry sauce or maple syrup and butter). The main course also usually has a breakfast meat selection. There is always the option for a lighter breakfast such as cereal or yogurt and fruit. Coffee and tea are of course available as well.

Do you host weddings?

We host elopements for a couple and up to 4 additional guests. Our Elopement Package is outlined here in more detail. In addition to the elopement amenities included in the elopement package (e.g. flowers, cake, champagne) we provide a list of recommended elopement officiants and photographers for your ceremony at the Inn. We can also recommend local hair and make-up salons as we cannot accommodate hair and make-up artists on site at the Inn.